Q: What does the website migration service include? Will my website be safe?
A: The website migration service that we are offering is free (to a certain extent). We will migrate your site(s) to our next–generation cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost information and unnecessary downtime. That is why we’ll accomplish all that for you at no cost!We’ve got practiced administrators whose primary responsibility is to make certain that your site performs exactly as it did on your former hosting platform. The administrators are experts in transferring custom–made websites, as well as websites that are based upon famous apps like WordPress and Joomla™.
Q: Just how long will the website migration procedure take?
A: There are many factors to take into account – the overall amount of files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. That said, we do our very best to accomplish all web site migrations in a 48–hour time frame. Smaller web sites are migrated faster – usually in under 24 hours.
Q: My privacy is essential for me. What details do you require?
A: We will require the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will my site be offline during the migration?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. Once the transfer is done, we’ll make certain that everything is working properly and that the integrity of your content is not compromised before informing you that the transfer is complete. Then we’ll instruct you how to move the domain over to your web hosting account with us and how to modify your DNS resource records.
Q: Will my current hosting provider need to provide any info/help?
A: No. Aside from your login credentials for the Control Panel, we won’t need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
Q: Which hosting platforms do you support?
A: We can transfer your web site from any hosting provider or any Linux–based hosting platform on condition that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.