Customer Support Channels
A 1–hour Response Guarantee
Our client assistance staff is taught to easily attend to all our shared web hosting plans users’ inquiries and help demands. Via our ticketing system, you are able to supply your question and a support team member will, no doubt go back to you within maximum one hour. Basically, practice shows that the normal response time frame is 20 minutes.
A Top–quality Support Service
Get in touch with us whenever necessary. Our crew of specialists will undoubtedly be on the web for you 24x7x365 to reply to all of your questions and to sort out any issue you will likely have. You will be able to post a tech support ticket from your Hosting Control Panel or drop a message any time. In addition, on business days, you are able to call us or take advantage of the online chatting service.
An Intuitive Help Section
Ahenfie Designs’s Control Panel features a complete know–how base that is incorporated into all parts. In each area, you will find a Help button that will load for you a list of step–by–step lessons on how to take advantage of a specific feature or perform a specific action. In addition, we have made course online videos so you can get a better idea of the Control Panel’s interface.