A 99.9% Server Uptime
Our shared web hosting platform is based on a dependable, enterprise–grade hardware configuration and a heavily modified variation of Linux. This is why, no matter what your web site is, or how many website visitors you have, or even in case there’s a denial–of–service attack, our physical servers will remain up and running and your websites will stay accessible online.
Our shared web hosting plans plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s essential to also build your own network architecture. For this reason, we set up a custom internal network in each one of our datacenter facilities. Relying on first–class Juniper switches and routers, our internal network allows for mind–blowingly fast data transfer rates and is also fully redundant.
As a result, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, irrespective of which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not satisfied with our hosting services, or if you consider them insufficient, or if you decide that you need a VPS web hosting plans instead of a cloud hosting package – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control over your domains even if you delete your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a response, you’re probably aware of how irritating this can be, particularly if your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be right here for you and they will reply to you within 60 minutes. And the best part is that their average response time is below 20 minutes!